QUALITY POLICY
& OBJECTIVES
Quality Policy
OASIS is committed to meeting customer expectations through continual improvement of our processes, resulting in increased product quality, product support and on-time delivery.
Quality Objectives
Measurable objectives are established at relevant levels of the organization. Objectives are established relative to:
· Product Quality >99% Customer Product Acceptance
· Customer Satisfaction >85% Satisfaction Rating
· On Time Delivery >95% to Customer P.O. dates
· Employee Development – Documented employee training on an annual basis
Additional objectives may be developed as part of the continuous improvement program at the departmental level.